Thoughts you might have...
How do I deliver the ashes for my remembrance ring?
You will receive a secure, discreet container with pre-paid postage. Simply place a small amount of ashes (around a teaspoon) inside and return it to Jason.
How will the ashes be handled?
With the utmost care and sensitivity. Jason treats every remembrance ring as a personal and sacred project. The process is completely confidential and approached with deep compassion.
Will I receive the remaining ashes back?
Yes. Any ashes not used in the creation of your ring will be returned to you along with the finished piece.
What if I don’t have enough ashes?
Jason can work with very small amounts. If you're unsure, please contact him directly — he’ll help guide you through your options.
How long will it take to receive my remembrance ring?
Once the ashes are received, the creation process can begin. Jason can provide artistic direction or work in consultation with you, and at a pace you feel comfortable with.
Can I choose the design or style of the ring?
Yes. Each remembrance ring is custom-made. You can select from a range of designs or work with Jason to create something truly unique in honour of your loved one.
Will the ring look exactly like the design I choose?
Each ring is handcrafted using natural materials. While the design will be closely followed, slight variations make every piece truly one-of-a-kind.
How should I care for my remembrance ring?
Over time, natural materials may develop a gentle patina. To maintain your ring’s shine, gently polish it with a soft cloth and avoid prolonged exposure to moisture.
What if I change my mind or need to cancel my order?
Jason understands that grief can be unpredictable. If you need to make changes or cancel your order, please get in touch as soon as possible. He’ll do his best to accommodate your request.